Welcome to the website of HealthReach Community Health Centers. We provide acute, chronic and preventive medical services to 28,000 Maine residents and visitors each year. We are part of the United States Public Health system where 1,367 grantees provides primary care to 25.8 million Americans in over 9,000 Community Health Centers (CHCs) sites spread across 50 states.

Directed by boards with majority consumer membership, CHCs focus on meeting the basic health care needs of individual communities. We provide treatment regardless of income or insurance coverage. Since the early 1960s, CHCs have worked closely with local people to identify unmet health care needs and to help meet those challenges. The original intent of the health center movement was and continues to be to provide access to quality health services. Our centers serve as a gateway to health services by providing geographic access to patients (many of the HealthReach practices are located in rural areas where primary care services are not readily available) and financial access to health services for patients through our Affordable Care Program.

We opened our first center in Bingham, Maine in 1975. Since then we have expanded health care access across many Central and Western Maine communities through 11 health centers, two dental centers and the integration of behavioral health services across our sites. With the integration of primary care, dental and behavioral health services, our health care team will be able to more fully address the needs of our patients. In addition, HealthReach clinicians are helping to address the opioid epidemic by providing medications assisted treatment at eight of our locations. At HealthReach, we are proud of our medical, dental, and behavioral health providers and the quality of care they deliver. Our experienced family practitioners focus on preventive care and developing partnerships with patients that enhance their overall health status. We serve patients from birth through retirement and beyond.

I encourage you to explore our website and visit frequently. Take a look at our patient stories, press releases and Community Report. Learn about us and the services we make available in your community. Let us become one of your resources for wellness, health care, and linkage to other community and state services.

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Jody Watson, Board ChairI am honored to serve as Governing Board Chair for HealthReach Community Health Centers. As a patient of Lovejoy Health Center since it opened in 1978, I have received excellent care in my rural community, whether it be for my own medical needs, for those of my now grown children, or end of life care for beloved family members.

The dedicated clinical, administrative and support staff at our eleven health centers work diligently to achieve our mission: To provide high quality, affordable, patient-centered healthcare in the medically underserved communities of Central and Western Maine. All eleven sites are recognized as Patient-Centered Medical Homes (PCMH), and have achieved Heart/Stroke Recognition and Diabetes Recognition by the National Committee on Quality Assurance (NCQA). A Patient-Centered Medical Home provides comprehensive care by a team of providers, which may include primary care providers, nurses, social workers, care managers, and others. The PCMH model is a partnership with patients in providing high-quality care, supporting patients in managing their own care, and coordinating care across the broader health care system, while respecting each patient’s unique needs and preferences. HealthReach and the Board of Directors are very proud of employee efforts toward achieving and maintaining these quality measures.

HealthReach recognizes that patients come to us with varying abilities to pay for medical services, and offers a sliding fee scale. In addition, the HealthReach Connector Program offers staff members who work directly with patients to find out what healthcare benefits they are eligible for, and how to apply for these resources.

Community Health Centers are an important safety net in rural areas. We deliver a broad array of primary and preventive care services, as well as management of chronic illnesses. Our Board takes its responsibility seriously, sharing in the mission, and overseeing management of the organization. We are committed to the success of HealthReach, and are excited to be part of its future.

As Board Chair, I invite you to learn more about HealthReach Community Health Centers, and to allow us to serve as your Patient-Centered Medical Home.

HealthReach Community Health Centers complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color,
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